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Unavailability of Norton Crypto
Applicable for: Windows
With Ethereum 2.0 or ETH2, Ethereum has changed how it can be mined. Ethereum transitioned its consensus mechanism from proof-of-work to proof-of-stake. With this change, GPU mining is no longer possible.
As a result, we have disabled our mining feature while we evaluate alternatives.
Any balance you have already earned is available in your Norton Crypto Wallet. You can withdraw the balance to your Coinbase account at any time.
Here are some frequently asked questions to help you around with this mining halt.
Why has Norton Crypto stopped mining?
With Ethereum 2.0 or ETH2, Ethereum has changed how it can be mined. GPU mining is no longer possible. As a result, we have disabled our mining feature while we evaluate alternatives.
What will happen to my already mined ETH?
Any earned balance is available in your Norton Crypto Wallet. Accumulated balance in your Norton Wallet will remain safe. You can withdraw the balance to your Coinbase account at any time.
Is there anything I need to do?
With mining disabled, you will no longer be able to mine ETH. Your current earnings will reflect in your Norton Wallet. You can transfer your Wallet balance to your Coinbase account at any time.
What happens if I do not transfer the accumulated ETH balance in my Wallet?
We will continue to support your Norton Wallet. Your available balance will stay safe.
How long will the Norton Wallet be available?
Currently, we have no plans to terminate the Norton Wallet. Your Norton Wallet will remain accessible to you. You will be notified in advance in case there is a change in plan.
Will the Crypto feature be auto-removed from my Norton 360 product?
Yes, the Norton Crypto program (NCrypt.exe) will be automatically removed from your Norton product through LiveUpdate. Ensure that the Automatic LiveUpdate option in your Norton product remains turned on.
When is Norton expected to restart mining?
We do not have any definitive plans to restart mining in the near future.
Will Norton start mining a different cryptocurrency?
We are still evaluating alternatives to ETH. You will hear from us when we have an alternative cryptocurrency.
Should I maintain a minimum ETH balance in my Wallet or can I withdraw all the ETH?
We have no plans to terminate the Norton Wallet. We leave it to you whether you want to maintain balance or not.
Are there charges or fees associated with transferring the Wallet balance to Coinbase account?
Transfers of cryptocurrencies may result in transaction fees (also known as "gas" fees) paid to the users of the cryptocurrency blockchain network who process the transaction. In addition, if you choose to exchange crypto for another currency, you may be required to pay fees to an exchange facilitating the transaction. Transaction fees fluctuate due to cryptocurrency market conditions and other factors. These fees are not set or collected by Norton.
Please note that Norton makes no statements or guarantees on the financial benefits that you can derive from using the product given the many variables involved including factors like the volatility in value of the currency, the time and effort required to mine a particular block, the equipment utilized and its cost, the amount and cost of additional energy consumption, and associated fees, among others.
How do I get my Norton Wallet balance to the Coinbase wallet?
You can see your wallet balance in the My Norton portal. There is a Withdraw option to transfer your accumulated earnings to Coinbase when you are ready to do so.
How do I access my Wallet from the My Norton portal?
You can access your Wallet using the following URL:
Last modified: 04/01/2025
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